IT Outsourcing from HavenZone

Many companies can't afford to have a full-time IT Staff in today's economy. HavenZone is providing companies a way to support their IT needs while maintaining a budget that is affordable. An IT Professional could cost your company over $100,000 per year as a full -time employee, when your company might not need a full time IT Staff. Let HavenZone provide your company with a fully staffed IT Department at a fraction of the cost. HavenZone can provide everything from end-user helpdesk style support to advanced network configurations.

There are five levels of service plans offered to provide an IT Outsourcing solution for your company. Each level offers a discount based on the number of end-users / workstations and servers. The larger the service plan you purchase the lower the price of the per hour service supplied.

Below you will find a list of all of our packages for our IT Outsourcing solution.

   Remote & On-Site Support Plans
  Lite Plan Bronze Plan Silver Plan Gold Plan Platinum Plan
Package Includes :          
End Users Supported 1 - 5 Users 5 - 10 Users 10 - 15 Users 15 - 25 Users 25 - 50 Users
Servers Supported 1 - 3 Servers 1 - 5 Servers 1 - 8 Servers 1 - 10 Servers 1 - 15 Servers
Workstations Supported 1 - 5 PCs 6 - 10 PCs 11 - 16 PCs 16 - 25 PCs 26 - 50 PCs
Hours Per Week 1 Hour 2 Hours 4 Hours 8 Hours 16 Hours
Hours Per Month 4 Hours 8 Hours 16 Hours 32 Hours 64 Hours
Price Per Hour $59.50 $57.00 $55.00 $49.50 $45.50
Monthly Price $238.00 $456.00 $880.00 $1584.00 $2912.00
           
* All prices are based on a one year contract for IT Outsourcing. Contact the sales department for month to month pricing without an annual contract.
 

 

   Remote Support Only Plans
  Ultra Lite Plan Lite Plan Bronze Plan Silver Plan Gold Plan
Package Includes :          
End Users Supported 1 - 5 Users 5 - 10 Users 10 - 15 Users 15 - 25 Users 25 - 50 Users
Servers Supported 1 - 3 Servers 1 - 5 Servers 1 - 8 Servers 1 - 10 Servers 1 - 15 Servers
Workstations Supported 1 - 5 PCs 6 - 10 PCs 11 - 16 PCs 16 - 25 PCs 26 - 50 PCs
Hours Per Week 1/2 Hour 2 Hours 4 Hours 8 Hours 16 Hours
Hours Per Month 2 Hours 4 Hours 8 Hours 16 Hours 32 Hours
Price Per Hour $49.99 $47.75 $45.50 $43.75 $39.50
Monthly Price $99.98 $191.00 $364.00 $700.00 $1264.00
           

 

Remote Minimum Uses:

All remote issues have a minimum use of 15 minutes per call. A monthly plan that allows 2 hours per month could make up to 8 phone calls within the month to stay within the plan structure. Additional calls may be made at the rate of a one hour minimum once the allotted time for the month in the support plan is used.

   The optional add-ons listed below offer more protection for your investment.

Server Monitoring

With remote monitoring supporting for your servers HavenZone can take a proactive approach towards making sure your network is up and running when you need it to be. HavenZone is alerted when there is an issue on the network before it becomes a problem and allows us to react and correct the issue. Included in this service are also critical updates for your Windows Servers to proactively update servers and protect them from emerging threats and software issues.

Remote Access

Allows users to access their desktop from anywhere with an internet connection and a web browser. All the end-user needs is a windows based pc connected to the internet. The user will be able to access their desktop computer as if they were sitting at their desk in the office. With full access to all of their files and programs an end-user can be productive from anywhere.

Managed AntiVirus & AntiMalware

For a low monthly price you can protect all of your workstations with our managed AntiVirus & AntiMalware programs.All updates and scans are done by HavenZone leaving one less thing for you to worry about. .

Advanced Device & Workstation Monitoring

All network devices, workstations & servers are pro actively monitored by HavenZone up-to the miniute for Connectivity, AntiVirus Definitions, AntiVirus Status, System Warranty, Up-Dates, CPU Usage, Memory Usage and All Hard Drive Space. This service allows HavenZone to ensure the most efficient operation of your corporate infrastructure.

Device & Workstation Monitoring

All network devices, workstations & servers are pro actively monitored by HavenZone for connectivity, up-dates, CPU Usage, Memory Usage and Main Hard Drive Space. This service allows HavenZone to ensure the most efficient operation of your corporate infrastructure.

  GFI Maxx LogMeIn* N-Able*  
Optional Add-Ons :       HavenZone Remote 
Server Monitoring $15.95 Per Server $4.95 Per Server $19.95 Per Server 1-10 PCs - $24.95
Remote Access FREE (1 User Only) $4.95 Per PC $12.95 Per User 11-100 PCs - $49.95
Managed AntiVirus & AntiMalware $1.65 Per PC   $2.75 Per PC  
Advanced Device & Workstation Monitoring $1.95 Per PC $14.95 Per Device $6.75 Per Device  
Web Monitoring & Filtering $1.75 Per PC      
Device & Workstation Monitoring   $10.95 Per Device  $2.25 Per Device  


* NO LONGER OFFERED

When you need more support than what is included you will require additional hours.

Additional hours of support are discounted based on the support plan you purchased. Clients are charged for additional hours when support requires more time than is included in the purchased support plans total monthly limit of hours.

  All Plans
Additional Hours :  
Remote Support ( 1/4 Hour Minimum ) $65.00 Per Hour
On-Site Support ( 2 Hour Minimum ) $95.00 Per Hour
On-Site service fee for sites located in Manhattan (Trip Charge) $75.00 Per Visit

 

HavenZone Networking offers a full support system for your infrastructure.

When you use HavenZone IT Outsourcing your are protecting your vital company data with a company that takes pride in providing excellent customer service. With remote desktop support and 24/7 emergency response HavenZone will take care of your data so you can take care of your business. Also ask our sales team about onsite and remote backup solutions of your important company data.

For more information please contact the HavenZone Sales Team.


DisplayFusion: Multiple Monitors Made Easy!

Additional charges not included in IT Outsourcing Plans.

Trip Charge: There is a $75 trip charge for on-site visits for clients located in Manhattan.

After Hours Support: Support outside the hours in your service contract are billed at the normal support rates.

Phone Service: VoIP Phone Service is not included in service contracts. Rates as low as $75 per month for 5k minutes.

Remote Backup Service: Service provided by Datto offered from HavenZone.

For more information contact the HavenZone Sales Team at 718-705-7330