HavenZone Frequently Asked Questions (FAQ's)

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General Questions (5)IT Services (94)Voice Services (119)
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Top 5 Articles
e911 Notice for VoIP Phone Service
Non-Availability of Traditional 911 or E911 Service.END USER MUST MAINTAIN AN ALTERNATE MEANS OF REQUESTING EMERGENCY SERVICES. END USER acknowledges and understands that COMPANY does NOT support traditional 911 and E911 ......
Not Rated Last Update: 2012-08-29 Views: 1194
Does the system support IP to IP faxing?
This FAX service is not guaranteed.IP to IP faxing, both the sender and receiver need to be HavenZone InPhonex members and have their fax machines attached to IP analog telephone adapters ......
Not Rated Last Update: 2012-08-29 Views: 491
How do I dial an International phone number?
To dial any PSTN phone number that is outside of the NANP (North American Numbering Plan), you must dial:011 + Country Code + City Code + Phone number ...
Not Rated Last Update: 2012-08-29 Views: 418
Can I use this service with a Satellite Internet connection?
In general, we do not recommend the use of our system over a Satellite (SAT) Internet connection. However, some customers do. There are a few technical issues related to SAT links ......
Not Rated Last Update: 2012-08-29 Views: 415
3CX PBX Phone System for Windows
3CX Phone System is a software-based IP PBX for Windows which replaces traditional PBX hardware phones. It is based on the SIP standard and supports standard SIP software / hardware phones. ......
●●● Last Update: 2012-08-30 Views: 332
Last 5 Articles
HIPAA Password Compliance
The HIPAA Privacy Regulations require that appropriate administrative, technical, and physical safeguards are in place to protect the privacy of protected health information. To meet this requirement, PDX has implemented a ......
Last Update: 2016-02-05 Views: 13
Remove winmail.dat file from Office 365
This is an issue with Hosted Exchange. The fix required logging into the hosted exchange using powershell and running the following:$LiveCred = Get-Credential$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $LiveCred ......
●●● Last Update: 2012-10-15 Views: 24
Internal DTMF Issue with simple fix.
10-3-12:  In further investigating the issue, it is believed that the origin of the issue is primarily related to the PBX DTMF mode auto.  If ambient noise occurs in the the ......
Not Rated Last Update: 2012-10-04 Views: 24
About TriVium
With more than 15 years of experience in designing, building and deploying world-class, award-winning solutions for voice and data convergent platforms, Trivium Systems has witnessed the evolution of the \"convergence\" phenomenon ......
●●● Last Update: 2012-09-11 Views: 24
Call Recording Solutions
The importance of recording calls has grown in leaps and bounds during the last few years. Some of the main drivers for this growth are the following:Highly competitive markets that we ......
Not Rated Last Update: 2012-09-11 Views: 24

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