Call Recording Solutions

The importance of recording calls has grown in leaps and bounds during the last few years. Some of the main drivers for this growth are the following:

• Highly competitive markets that we are all in where quality of customer service really matters!
• High training and ramp up costs of customer facing employees
• Changing regulatory and compliance needs
• Phone has become such a powerful tool that a lot of transactions and commitments are made over the phone.
• Ever increasing security threats and hoax calls

Today businesses are looking for a call recording solution for one of the following needs:

• Compliance
• Proof of call
• Liability Recording
• Security etc.

TriVium provides a complete portfolio of recording solutions that fits your needs and budgets: