Call Recording Solutions
The importance of recording calls has grown in leaps and bounds during the last few years. Some of the main drivers for this growth are the following:
- Highly competitive markets that we are all in where quality of customer service really matters!
- High training and ramp up costs of customer facing employees
- Changing regulatory and compliance needs
- Phone has become such a powerful tool that a lot of transactions and commitments are made over the phone.
- Ever increasing security threats and hoax calls
Today businesses are looking for a call recording solution for one of the following needs:
- Proof of call
- Liability Recording
- Security etc.
TriVium provides a complete portfolio of recording solutions that fits your needs and budgets: