Atera

Advanced Network Monitoring

Have your own IT Department at a fraction of the cost...

An IT partner, not provider. We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology support with just such business services. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component to ensure optimum uptime for your business.

Atera Backend Monitoring

Proactively monitoring your network and devices.

Monitor almost anything – from anywhere

Monitor your entire IT infrastructure from a single-pane-of-glass and create custom alerts based on system performance. The Atera platform monitors:

  • Windows, Linux and Mac workstations and laptops
  • Windows servers
  • Cloud infrastructure
  • Network devices, including printers
  • Firewalls, routers, and switches

Monitor and manage your network and network devices

Deploy our network management agent to monitor all printers, firewalls, routers and switches. Leveraging SNMP, NetFlow, Syslog, Traps and configuration backup, we support remotely monitoring thousands of network devices across many vendors.

Enable partners and end-users to self-manage

The Atera platform enables HavenZone to give access to end-users and clients, allowing them to self-manage their endpoints. Granular user privileges ensure only users with the knowledge and skills needed to manage IT assets have access to advanced tools.

HavenZone - Advanced Network Monitoring

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective, our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity, and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.

An IT partner, not provider. We have been working hard to enhance your customer service experience and to improve upon the manner in which your network helps you conduct business. Technology is the number one budget item after human resources, yet it is the least understood. Allow us to use our expertise to help you reduce your maintenance costs and increase the service quality and reliability of your IT infrastructure.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive managed services solution, we can prevent many network failures from ever happening. By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

This solution is so effective, our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity, and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.

Do these issues plague your business?

  • Network neglected? Is yours perceived as a "necessary evil" and not as integral to improving business performance?
  • Downtime impact? Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?
  • Distracted employees? Do your staff rely on other non-IT employees to deal with distracting IT problems?

Program Advantages:

  • Increased productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced business impact from IT failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
  • Reduced network downtime through proactive maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

Remote Access & Monitoring:

Instant access to support

  • With mobile access, even support agents in the field can quickly assist with issues. 

Proactively monitoring servers

  • Our agents are always monitoring your equipment.

Quick access of status 

  • Alerts of issues before they become issues.

HavenZone is a one-stop solution center for all of your IT needs for your business.

Using the latest technologies, HavenZone will help your company evolve in the digital age! Helping your company be able to get more work done while cutting the bottom-line is the goal of HavenZone. With products and services offered by Advanced Voice Solutions, HavenZone can turn your work environment into a global environment.

HavenZone offers the products and services that your business needs to create a robust infrastructure...

  • IT Outsourcing & Monitoring
  • VoIP Phone Service & Equipment
  • Infrastructure Cabling
  • Data Protection & Security
  • Network Consulting and Configuration Solutions

Our Fruitful Partnerships

HavenZone has spent many years cultivating partnerships with many manufacturers and service providers. With our extensive list of products, services, and partnerships we can provide the solution you need for your company. With over 15 years of experience, we know what it takes to develop the right solution for a complete corporate infrastructure. We have standardized our clients on certain network configurations to allow for a fully managed solution that also reduces costs. This allows us to make sure your network and communications are functioning the way they should, so you can get back to running your business.

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